Terms of Service

1. Acceptance of Terms

By accessing or using Red Otter Systems' products and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Red Otter Systems provides subscription-based software products, AI-powered tools, and digital products delivered online. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. User Accounts

To access certain features, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized use

4. Subscription and Payment Terms

Subscription services are billed on a recurring basis (monthly or annually) until cancelled. You agree to:

• Provide accurate payment information
• Pay all fees and charges on time
• Accept automatic renewal unless cancelled before renewal date
• Pay applicable taxes where required

You may cancel your subscription at any time. Refunds are subject to our Refund Policy.

5. Acceptable Use

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Use our services for any illegal or harmful purpose
• Share your account credentials with others

6. Intellectual Property

All content, features, and functionality of our services are owned by Red Otter Systems and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose.

7. Digital Products

For one-time purchase digital products (templates, playbooks, etc.), you receive a license to use the product for your personal or business purposes. You may not resell, redistribute, or share these products with others.

8. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free operation
• That defects will be corrected
• Specific results or outcomes

Important: Red Otter Systems does not provide financial or medical services. Our products are for informational and operational purposes only.

9. Limitation of Liability

To the maximum extent permitted by law, Red Otter Systems shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in harmful behavior. You may terminate your account at any time by contacting support.

11. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the new terms and updating the "Last updated" date. Your continued use after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of Sydney, Australia.

13. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@redottersys.com